Steps & Tracking
Help with daily steps, lifetime steps, Journey progress, checkpoints, pace, and tracking.
LEGATHON WALK SUPPORT
HOW CAN WE
HELP YOU?
Get help with your Legathon Walk account, Journeys, WCoins, rewards, subscriptions, step tracking, app access, and other technical questions.
EVERY STEP HAS VALUE.
We’re here to help you keep moving.
SUPPORT TOPICS
Find Help Fast.
WCoins & Rewards
Questions about WCoins, qualifying rewards, merchandise benefits, and eligible redemption.
Journeys
Help starting, continuing, completing, or unlocking Legathon Walk Journeys.
Membership
Help with Free, Premium, or Elite membership access and subscription features.
Achievements
Questions about badges, certificates, rankings, leaderboards, and tracksuit unlocks.
Account & Privacy
Get help with sign-in, account access, profile questions, privacy, and account-related requests.
FREQUENTLY ASKED QUESTIONS
Quick Answers.
How does Legathon Walk track my progress?
Your real-world walking activity moves your active Journey forward. Progress can include daily and lifetime steps, distance, checkpoints, and Journey completion.
What are WCoins?
WCoins are Legathon Walk rewards earned through eligible activity and milestones. Qualifying paid members may have access to merchandise benefits and eligible cash-reward redemption opportunities, subject to program terms and eligibility.
How many Journeys are available?
Legathon Walk includes 92 Journeys across history, culture, landmarks, legendary routes, awareness causes, nature, cities, faith, and more.
What is included with a Free membership?
Free members can access 12 free Journeys, community features, leaderboards and rankings, basic walking analytics, and can collect WCoins.
What do Premium and Elite memberships add?
Paid plans add expanded Journey access, Legathon challenges, advanced walking insights, AI wellness features, qualifying WCoin redemption benefits, and other plan-specific advantages. Elite includes additional benefits such as the Personal Wellness Coach.
How do tracksuit unlocks work?
The five Legathon tracksuits are progression rewards unlocked through walking milestones. They are not purchased as shortcuts to the walking progression.
CONTACT SUPPORT
Still Need Help?
Send us a support request and include enough detail for us to understand what happened. For account-related questions, use the email address connected to your Legathon Walk account when possible.
Email Support
support@legathonwalk.net
Please do not send passwords, full payment card numbers, or other sensitive credentials.